Kensington Investment Company

Kensington Investment Company Inc.

The Kensington was recognized as one of the nation’s top properties in two industry-leading rankings based on resident satisfaction: J. Turner’s Elite 1% ORA™ Power Ranking and the 800 Award by Reputation.

J. Turner surveys excellence in nationwide properties across various online resident satisfaction review sites to determine an Online Reputation Assessment (ORA™) score. Only the top 1% of properties in the nation in make the elite list. Over 140,000 properties competed to claim a spot in 2023, with only 1,285 properties earning this distinction. The Kensington’s inclusion among the Elite 1% for 2023 was its 10th consecutive appearance since the list was established in 2014. As of March 2024, The Kensington is now tied for #1 in the ORA rankings for all of Boston.

Reputation, a global leader in reputation performance management, recently announced its 2024 Reputation 800 Winners, a top recognition for properties with best-in-class brand reputation. To make the 800 list, properties must achieve a score of 800 or higher due to their focus on high customer satisfaction. The Kensington, which is managed by Bozzuto Management Company, achieved a score of 937, claiming the #1 spot in Boston for Bozzuto properties. Reputation writes, “Any winner on our 2024 list has proven that they go above and beyond…by listening to and acting on feedback from consumers.”

As Ashley Wade, Senior Marketing Manager writes, “While the Reputation and ORA scores are calculated very differently, both provide a good barometer for the strength of our online reputation.” The Kensington’s commitment to service excellence, which is rooted in the commitment to exceed resident expectations, is the driving force between its continual success in these national rankings.